Covid-19 Policy and Procedures

PURPOSE

The purpose of this policy is to reduce the risk to clients and staff. from contracting Coronavirus (COVID-19) whilst receiving services from the company.

(Staff: Any person providing service(s) on behalf of Elizabeth Joseph-Love Make-up Artist)

To adhere to The Health Protection (Coronavirus) Regulations 2020 and up-to-date guidance issued by HM Government relating to services carried out by the company.

The company will follow this policy and requires the client, members of the party and guests to do so too. If in the event that the client, members of the party and/or guest refuse to follow this policy, the company may decline to provide the service(s). Any payment received up to this point will be retained at the discretion of the company.

Objective

To ensure that safe, effective procedures are in place for staff, the client, members of the party and guests in order to limit the spread of the Coronavirus.

Symptoms of Covid-19

  • High Temperature
  • New / Persistent / Dry Cough
  • Shortness of Breath
  • Extreme Exhaustion
  • Diarrhoea and Vomiting
  • Muscle Pain
  • Loss of the Sense of Smell and / or Taste

Covid-19 is spread through breathing in droplets containing the virus emitted by coughing, sneezing and/or breathing.

Companies Responsibilities to Reduce the Risk of Contacting or Spreading Corona Virus through the Provision of Service(s)

It is not possible to provide makeup whilst maintaining a 2– metre distance from the client/members of the party.

In order to minimise the risk, staff will...

Take the temperature of clients/members of the party, if they deem it necessary, using a touch – free thermometer before providing the service(s) The client/members of the party will be shown the results of the reading to confirm the absense of a fever/ high temperature.

Wear personal protective equipment (PPE). The type is at the discretion of the staff member and will included an optional face covering and a mandatory clear visor, Gloves, An apron or gown

All disposable PPE is to be disposed of into a waste container after the services have been completed on an individual client/member of the party.

The disposable apron must be removed and placed in a waste container after each client/member of the party service has been completed.

Reusable PPE is to be removed and placed in a sealable plastic bag once the services have been completed on an individual client/member of the party.

Avoid touching the client/member of the parties face wherever possible whilst providing the service(s)

Avoid touching the client/member of the party or their mobile phone or any other personal items whilst providing the service(s)

Spend only the minimum amount of time possible to complete the service, within 2-meters of the client/member of the party.

Hygiene Practices.

Staff will practice hand hygiene, including washing the hands with soap and water for a minimum of 20 seconds and/or using 70% alcohol hand sanitiser.. Where it is not practical or possible to wash hands, the staff member shall instead use a hand sanitiser, containing a minimum of 70% alcohol and apply fastidiously to all areas of the hands.

70% alcohol hand sanitiser should be used:

  • Before leaving home
  • On arrival at the event
  • Before and after using the toilet
  • Before commencing the service(s)
  • Before putting on PPE
  • After touching the face with bare hands
  • After removing PPE

Staff Members Responsibilities to Reduce the Risk of Contacting or Spreading Coronavirus through the Provision of Service(s)

Staff will ensure that all services and touch points on the workstation, as well as their makeup, tools and brushes are cleaned with appropriate anti-viral cleaning fluid prior to and after providing the services to each client/member of the party.

Staff will use one set of clean brushes on each client/member of the party. Brushes will be cleaned using anti-viral cleaning fluid and placed in an ultraviolet steriliser between clients.

Staff will use disposable makeup tools, wipes and towels wherever possible.

Makeup products will be scooped onto a disposable palette or using a fresh brush for each application in order to reduce the risk of cross contamination through double dipping.

All powder products (eyeshadows, pressed powders, blushers, bronzers), Will be wiped with a clean tissue and sprayed using anti-viral cleaning fluid after each use.

Staff members shall endeavour to create a safe working space for themselves and the client/member of the party by opening as many doors and windows as possible to increase ventilation.

The staff member shall not eat or drink during the provision of the service, except for water from a plastic bottle. After which the staff member will clean their hands fastidiously with 70% alcohol hand sanitizer.

Client/Member of the Parties Responsibilities to Reduce the Risk of Contacting or Spreading Coronavirus through the Provision of Service(s)

The client/member of the party acknowledges that it is not possible to receive the service(s) without the staff member being within 2m of them.

The client/member of the party must allow the staff member to take their temperature if requested, to confirm the absence of fever before commencing work.

The client/member of the party must avoid touching their face whilst the service(s) is being provided.

Where a face covering is requested by the staff member whilst receiving the service. The face covering should only be removed upon instruction of the staff member as and when required to complete provision of the service. The client/member of the party shall bring their own face covering.

The client/member of the party must avoid touching their mobile phone and or other personal items while the services are being provided.

The client/member the party shall not eat or drink during the provision of the services, except from a water bottle, if required, After which the client will clean their hands fastidiously with 70% alcohol hand sanitizer.

In order to minimise the risk from Indirect contact of Coronavirus, the client/member of the party shall always comply with all instructions given to them by the staff member in relation to where to walk, stand and sit in order to receive the service(s).

The client must agree to the doors and windows remaining open for ventilation during the services.

The staff member, Client and/or member of the party must use a tissue when coughing and sneezing or cough and sneeze into the inside of their bent elbow. Immediately dispose of the tissue into a waste receptacle with a lid. The staff member/ client should then wash their hands for no less than 20 seconds and/or fastidiously use hand sanitizer containing 70% alcohol.

The company regrets that it is not possible for the client and/or any member of the party to invite any guest to the schedule booking. All bookings will be scheduled so that appropriate social distancing can be maintained where the services are to take place.

The staff member requires that 2- meter distancing be strictly adhered to between themselves and all other persons in the vicinity that are not receiving services at the time. The number of persons in the vicinity should be kept to a minimum number.

Wherever possible payment should be received by BACS. For cash payments, the client must count out the money in the presence of the staff member and then place the money in a new envelope.

Circumstances In Which Services Cannot Be Provided

It is at the staff members discretion as to whether services can be provided to the client/member of the party where the client/member the party has knowingly had contact with someone who has had symptoms of COVID-19 within the last 14 days

If the client/member of the party is deemed by the staff member to be showing symptoms on the day of the scheduled booking/event.

There is a continuing duty of care placed on the staff member and the client/members of the party to immediately notify each other, if they believe that they may have or have been in contact with someone who is showing symptoms of COVID-19 within the last 14 days.

In the event that up to 14 days after the scheduled booking/event, the client/member of the party starts to show symptoms, or becomes aware that they came into contact with someone showing symptoms within 14 days before the scheduled booking/event. They must inform the company immediately, regardless of whether they themselves have developed symptoms.

If the staff member believes that they themselves or someone they have come into contact with within the last 14 days are showing symptoms of coronavirus. The staff member shall immediately notify all persons they have provided services to within the last 14 days.

Confidentiality as per GDPR shall remain in place to ensure that the personal details of anyone who the staff member has been in contact but I shall remain confidential.